INTRO: Boston University's Office of Financial Assistance (OFA) is a key stop in
every student's experience at school. For the majority of students and prospective
students, knowledge of financial aid options, procedures, and deadlines is crucial.
The OFA wanted to revamp their existing site with a new look and a more comprehensive
navigational scheme.
SOLUTION: Conforming to Boston University's color scheme, neubel studios designed
and created a new look for the site. Due to the extent and complexity of the
information on the site, information was divided into five main
categories. We created navigational buttons across the top of the site for each of the five main
categories of information. Each of these sections contained a corresponding sub-menu navigation
on the left margin.
neubel studios also custom-designed templates to allow OFA staff to easily update or
add new pages to the site.
RESULTS: This site has allowed Boston University students and their families to
more easily access financial aid information and deadlines and has significantly decreased
phone call volume to the office.
